1. Introduction
Welcome to Earnova. This Privacy Policy describes how Earnova ("we", "us", or "our") collects,
uses, stores, and protects your personal information when you use our platform and services.
By accessing or using Earnova, you agree to the terms outlined in this Privacy Policy.
We are committed to protecting your privacy and ensuring that your personal data is handled
responsibly and in compliance with applicable data protection laws. This policy applies to all
users of our platform, including earners, advertisers, and visitors.
2. Information We Collect
To provide you with the best possible experience on Earnova, we collect various types of
information when you register, use our services, or interact with our platform:
Personal Information
- Name, email address, and contact details provided during registration
- Account credentials (username and encrypted password)
- Payment information and withdrawal details (bank account, mobile money, etc.)
- Profile information including profile picture and bio (optional)
- Identity verification documents (for KYC compliance when required)
Usage Information
- Tasks completed, games played, and rewards earned
- Platform activity logs and interaction history
- Device information (IP address, browser type, operating system)
- Location data (approximate location based on IP address)
- Referral and affiliate tracking data
Communication Data
- Messages sent through our chat and support systems
- Feedback, reviews, and survey responses
- Email correspondence with our support team
3. How We Use Information
The information we collect is used to provide, maintain, and improve our services,
as well as to ensure a safe and secure platform for all users. Specifically, we use your
information for the following purposes:
- Account Management: To create and manage your Earnova account, verify your identity, and provide customer support
- Service Delivery: To process tasks, track completions, calculate rewards, and facilitate payments
- Platform Improvement: To analyze usage patterns, optimize user experience, and develop new features
- Communication: To send important updates, notifications, promotional offers, and respond to inquiries
- Security & Fraud Prevention: To detect and prevent fraudulent activities, abuse, and security threats
- Compliance: To comply with legal obligations, enforce our terms of service, and protect our rights
- Marketing: To personalize content, recommend relevant tasks, and send targeted marketing communications (with your consent)
- Analytics: To generate aggregated, anonymized statistics about platform usage and performance
We will never use your personal information for purposes beyond what is described in this
Privacy Policy without obtaining your explicit consent.
4. Data Protection
At Earnova, we take data security seriously and implement industry-standard measures to
protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Security Measures
- Encryption: All sensitive data is encrypted both in transit (using SSL/TLS) and at rest
- Access Controls: Strict access controls ensure only authorized personnel can access user data
- Regular Audits: We conduct regular security audits and vulnerability assessments
- Secure Infrastructure: Our servers are hosted in secure, certified data centers with 24/7 monitoring
- Password Protection: User passwords are hashed using strong cryptographic algorithms
- Two-Factor Authentication: Optional 2FA is available for enhanced account security
Data Sharing Policy
We do not sell, rent, or trade your personal information to third parties. Your data is only
shared in the following limited circumstances:
- With your explicit consent
- With trusted service providers who assist in operating our platform (under strict confidentiality agreements)
- When required by law or to comply with legal processes
- To protect the rights, property, or safety of Earnova, our users, or the public
- In connection with a business transfer (merger, acquisition, or sale of assets)
5. Cookies and Tracking
Earnova uses cookies and similar tracking technologies to enhance your experience,
analyze platform performance, and deliver personalized content. Cookies are small text
files stored on your device that help us recognize you and remember your preferences.
Types of Cookies We Use
- Essential Cookies: Required for the platform to function properly (login sessions, security features)
- Performance Cookies: Help us understand how users interact with our platform (analytics, error tracking)
- Functional Cookies: Remember your preferences and settings for a personalized experience
- Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View and delete cookies
- Block third-party cookies
- Block cookies from specific sites
- Block all cookies (note: this may affect platform functionality)
We also use third-party analytics services (such as Google Analytics) to help us understand
user behavior and improve our services. These services may use cookies and collect data
according to their own privacy policies.
6. User Rights
As a user of Earnova, you have certain rights regarding your personal data. We are committed
to honoring these rights and providing you with control over your information.
Your Rights Include:
- Right to Access: You can request a copy of all personal data we hold about you
- Right to Rectification: You can update or correct inaccurate or incomplete information
- Right to Erasure: You can request deletion of your personal data (subject to legal obligations)
- Right to Restriction: You can request that we limit how we use your data
- Right to Data Portability: You can request your data in a structured, machine-readable format
- Right to Object: You can object to certain types of data processing (e.g., marketing communications)
- Right to Withdraw Consent: You can withdraw consent for data processing at any time
How to Exercise Your Rights
To exercise any of these rights, you can:
- Access your account settings to update or delete information
- Contact our support team at privacy@earnova.com
- Submit a formal data request through our privacy portal
We will respond to your request within 30 days. Please note that some requests may require
identity verification to protect your privacy and security.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we
handle your personal data, we're here to help. Please don't hesitate to reach out to us.
Contact Information
For urgent privacy concerns or data breach notifications, please mark your email as "URGENT"
in the subject line, and we will prioritize your request.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices,
technology, legal requirements, or other factors. When we make significant changes, we will
notify you via email or through a prominent notice on our platform. We encourage you to
review this policy periodically to stay informed about how we protect your information.
Last Updated: Febuary 2026
Thank you for trusting Earnova with your personal information. Your privacy is our priority,
and we are committed to maintaining that trust through transparent and responsible data practices.
